Okay, this is to all webmasters & future webmasters out there.
Let me just state right here and now that just getting a domain name is the easy part. Much like the ads Yahoo! runs for it’s bullshit domain service. Yeah, sure, it’s real easy to get a domain, but what they don’t mention is how shitty hosting is to get if you don’t know what you’re doing.
Over the past year and a half or so since WATM has been up, I’ve switched webhosting 8 or more times. This is because I’ve been hosted by friends and I didn’t feel like freeloading on them any longer. I simply decided to switch who I was freeloading off of.
So anyway, I decided to switch hosts for what I thought would be a long time. So I see the host “StartLogic” has some pretty good plans for damn good prices. Little did I know, their FTP speeds are on average 1-5k/s if it works at all.
So some complications arise and my account gets temporarily suspended, taking my sites offline for an additional 3-4 days. So during this time, I’m infuriated over how shitty the response time with them is, so I call tech support and follow a loop of messages that endlessly cycle back to the previous ones until I get on “hold”. 38 minutes later, I decide they’re probably not going to answer.
At this point, I say fuck it, my site’s been offline for 2 1/2 days already, and I submit a ticket to cancel my account. Before they get the cancellation request, they reactivate my account and charge an additional $6.50 to my bill.
I’m pretty pissed about this, but I’m a little relieved to see my sites back online. I figured I’d just cancel my account next renewal period (in about 20 days). Wrong. Earlier today I get an e-mail informing me that they were canceling my account because I requested it.
It took them about 5-6 days after they REACTIVATED my account to cancel it.
So now I signed up with GoDaddy, and all 3 of my sites are online already and everything is fine. Either GoDaddy has their shit together, or StartLogic just loves to wallow in dipshittery. I’m guessing it’s just StartLogic’s problem.